14 DAY, MONEY BACK GUARANTEE WITH NO RESTOCKING FEES

GENERAL RETURN AND EXCHANGE POLICY

Our main goal is for you to be completely satisfied with your purchase. We understand that purchasing fashion items online is a different experience than being able to see the item in a store. We are pleased to offer a liberal and simple return and exchange policy for our customers.



As a result, ALL OF OUR ITEMS ARE ACCEPTED FOR RETURN OR EXCHANGE WITHIN 14 DAYS OF YOUR RECEIPT and WE DO NOT CHARGE RESTOCKING FEES. The merchandise must be new and unused, in it's original packaging and must be acompanied by all authenticity cards and dust bags.

REFUNDS:

Your purchase price will be paid back in full less shipping charges - $20.00 is non refundable for our shipping and processing fees for US orders. For International orders, $45.00 is non refundable. The returned item will be inspected and credited to the initial payment method within 72 hours of receipt. A confirmation will be sent via email once the return has been processed. Please allow 3-5 business days for the refund to reflect on your account.

RETURNS:

To initiate a return, please contact us by email at returns@yourfashionmojo.com to request a RMA (Return Merchandise Authorization) number prior to returning an order.

Please provide the first and last name of the person the order was placed by or the order number. Secondly, the reason for return ( if you simply have changed your mind - that is not a problem) A request for a RMA code must be made and the item returned within 14 days. A tracking number and insurance on the shipment is highly recommended; we cannot be responsible for lost packages.



We have made our return process as easy as possible for our customers. Simply supply a slip of paper inside your return package with the following information - the original invoice is not necessary:

1) NAME

2) ADDRESS

3) PHONE

4) RMA

EXCHANGES:

are gladly accepted. We do not charge extra to exchange your item and shipping of your new item is FREE IN THE US. Your credit card on file will be credited for the purchase price of the original item and charged for the purchase of the new item. If your new item is no longer available, we will issue you a refund.

DEFECTIVE ITEMS:

Although rare, designer items can be defective. Each item is inspected prior to shipping to eliminate inconvenience and dissapointment to our customers. However, please inspect your item immediately upon receipt. We will exchange the product for the same product at no charge within the 14 day return policy. Any item that is returned outside of our return policy may not be eligible for exchange/ refund.

Send Returns To:

PLEASE NOTE:

All items must be returned back to us in their original condition as they were sent out to you. This must include any dust bags, care cards, authenticity cards and boxes that was received with the item. We will not accept returned items that have been used, damaged, scratched, marked or misused. We reserve the right to refuse return of any merchandise that does not meet our returns requirements, and in such event, the items will be shipped back to your address.